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Frequently Asked Questions

What makes our luxury pillowcases the perfect gift for women?

The silky softness and smooth texture of our luxurious silk pillowcase offers the sensation of resting on the dreamy, fluffy clouds after a long day, providing a rejuvenating and ultrasoft experience for a restful sleep.

Are there any other benefits of using a silk pillowcase?

Our silk pillowcase offers significant benefits to your sleep, hair, and skin health. Being 100% certified natural silk, it helps combat various issues like split ends, tangles, breakouts, dry skin, premature aging, excessive night sweats, and symptoms of insomnia.

Will my order be gift wrapped?

Yes, when you mark your order as a gift at the checkout page. All orders not marked as a gift will ship in a sturdy luxury box without our customized gift wrapping. If you forgot to mark your order as a gift before completing the purchase, don't sweat it! Just send us a quick message within 24 hours of completing your order at hello@silkedged.com and you'll be upgraded to gift wrapping service.

Can I add a personal note to my order?

Definitely! Personalized notes make a gift all so special. If you desire to give a heartwarming gift, give one with a personalized note - they make the difference. Our gift notes are handwritten in purple glitter pen and addressed from you to yours.

Should I launder my silk pillowcase first before using it?

Not at all! Our silk pillowcases are made and packaged under very strict conditions to ensure that our pillowcases are safe to sleep on right from the box. You do not need to launder before using it; however, if you desire to wash first, you can launder your silk pillowcase with the complimentary mesh laundry bag that you will receive with your order.

When will my order ship and can I track my order?

All orders ship promptly within 1-2 days of placing your order. Tracking information is made available to you via email once your order ships.

Can I cancel my order and ask for a refund?

Why not! We know what it feels like to shop online. If at any point you decide to cancel your order you are protected under our customer return/refund policy and you will get your full refund, hassle-free.